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Exclusive Q&A: American Signature connects frontline workers

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“Today, ASI’s home office, store associates, warehouses, and delivery service communicate with one another via Zipline. This expands ASI’s corporate communications reach to over 4,000 employees, up  from the 370 managers the company was previously able to communicate with directly. 

Chain Store Age recently spoke with Suzanne Kiggin, VP of operations & customer experience at American Signature Inc., about the company’s corporate communications and store operations technology strategy.”

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Zipline

Zipline is the AI-first frontline operations platform that helps retail’s best brands — Sephora, The Fresh Market, American Eagle Outfitters, and more than 200 others — turn headquarters strategy into flawless store execution. Built by retail veterans, Zipline unifies tasks, communication, learning, and operational insights for every level of the field.

Text graphic stating: "We asked, 227 retail leaders answered, and a defining truth was revealed: HQ and stores are misaligned. Get the free report.
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