Meet Zipline
We’re on a mission to transform the way retail works
Studies show that the industry average for store execution hovers around just 29%.
But it’s not store teams’ fault.
Stores aren’t ignoring directions—they’re just not getting them in the right way. Critical messages are buried in email chains, portals are clunky and outdated, and employees spend time hunting for information they’d otherwise put toward helping customers.
That’s where Zipline comes in.
Our story
We know the struggle because we lived it
Zipline was born out of our co-founder’s frustration with a particular task management platform.
Our community
We don’t just connect retailers with technology
We connect retailers with each other.
With more than 130 best-in-class global brands, our community is packed with the brightest minds in store operations and communications. Together we solve problems, share insights, and push the industry forward.
Our culture
Who we are drives us
We’re improving the lives of millions of retail employees every day by making their jobs easier. And our values guide everything we do.
Empathy
We know the retail struggle firsthand. We listen, we understand, and we build solutions that make a real difference.
Education
Knowledge drives change. We empower our customers and teams with insights, best practices, and continuous learning.
Trust
We’re more than a vendor—we’re a partner. We lead with transparency, reliability, and respect in everything we do.
Bias for effective action
We move fast and with purpose—balancing thoughtful decisions with decisive action to drive progress.
When one of us wins, we all win
“I cannot put into words how much the store teams and our Store Ops team LOVES Zipline.”
Kristy Ribble
Director, Store Operations, Torrid
“Zipline allowed us to take communications out of email and place them in a well organized, intuitive and flexible tool.”
Scott Thomas
Director, Global Retail Communications, Allbirds
“Zipline worked with us on the best strategy to drive 100% field adoption.”
Suzanne Kiggin
VP, Operations & Customer Service, American Signature, Inc.
Retail deserves better. Zipline makes better possible.
Ready to join the movement?