We’re a group of former retail professionals here to transform how retail operates with software and know-how that enables best-in-class brands to be amazing.
CEO and Co-founder Melissa Wong started Zipline because she couldn’t find a technology solution that solved her communication problem at one of North America’s largest retailers. She was focused on getting stores to execute to brand standards but it was a struggle. Email, portal sites and old technologies were slow, archaic and hard to use. They didn’t align field leaders or engage Associates in an effective way.
After hundreds of conversations with store managers, district leaders, HQ employees, and peers across the industry, she realized that the breakdown in store execution was the result of ineffective communication - and it was holding the brand back from achieving its goals. So, she partnered with technical Co-founder, Jeremy Baker to build Zipline.
Today, Zipline is used, and loved, by close to 80 best-in-class brands around the world to bring brand strategies to life in stores and keep today on track.
Culture & Careers
Looking to help millions of retail workers enjoy their work? You’ve come to the right place. We’re passionate about helping retailer workers love their jobs because we know how much better life is when you love your work.
We want you to work when you’re most effective and take breaks when you need to rest. That’s why we offer a flexible vacation policy and encourage employees to balance work and play.
Long before Covid-19, Zipline employees were working from home (and vans and boats and RVs and Airbnbs). We don’t have a single office, yet we maintain a culture that feels like one big group hug.
Diverse & Inclusive
Because our employees are located around the globe, we have a naturally diverse team and continually strive to bring in people of different backgrounds and experiences.
We double down on collaboration, whether it’s helping prospects build a business case, working with customers on change management, or launching a new feature. "Teamwork makes the dream work" is alive and well here.
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