Retail Operations Software Give every store the power to operate like your best
Zipline’s AI-powered frontline operations platform aligns strategy with execution, communication with action, and deep insights with everyday work.
Helping Top Brands Achieve Frontline Excellence
Made for the frontline, and every team that supports it
Zipline is the only platform built by retail veterans and pressure-tested by retail teams.
When you need to execute across hundreds of locations and thousands of employees, Zipline keeps everyone’s focus clear. It streamlines communications, surfaces priorities, and keeps every team—from HQ to the frontline—on the same page with a single source of truth. As Zipline AI continuously tracks store performance to lift every store up, using its learnings to guide actions and give instant answers.
Proven by the most complex brands in the most complex spaces.
Know what drives performance.
Know what to do next.
ZipCoach connects frontline behaviors, operational signals, and business outcomes to explain what’s driving performance at each location.
It identifies the patterns behind stronger performance and recommends the next best action for every store, right inside the Zipline workflows your teams already use. Field leaders can act sooner, coach with greater precision, and scale what works across the fleet.
“Zipline AI in action is mind blowing! It gets the nuance of what we’re asking and hits back with speedy, spot-on answers, all rooted in our own brand policies and procedures. This isn’t just about saving time finding answers—it’s about giving our teams the confidence they need in every decision.”
Eric Wardian, Senior Manager of Store Communications at PacSun
Your retail software solution
Streamline every action that goes into a flawless customer experience
Zipline brings frontline communications, task management, on-the-job learning, and store insights together in one place teams actually check every day. Your customers may not see it. But they’ll definitely feel it working.
What Zipline does:
Everything you need to keep today on track
How Zipline’s different:
Fast onboarding, top-tier adoption rates, and best-in-class customer support.
See all of our service and support features that make a difference for your ops teams, your store employees, and the customers they serve.
Get exclusive insights to see how Zipline helps keep today on track
Explore what Zipline can do for you
Transforming frontline operations across industries
Grocery Stores
Keep every store team moving through the busiest seasons with one mobile-friendly hub for messages, tasks, and resources.
Spa & Wellness Brands
Take control of comms, tasks, onboarding, and training to ensure every location delivers the client experience your brand is known for.
Vision & Hearing Care
Protect your standards of care with a clear view of who’s received critical updates, completed required tasks, and stayed current on training.
Vet Clinics
Make it easy for hospitals to follow the same playbook as your network grows—for communication, protocols, training, and more.
Streamline your operations See how Zipline helps teams like yours
Hear how leading teams use Zipline “Before Zipline, we had difficulties
with one-and-done execution.
Zipline helped unify our store operations, getting everyone on the same page and rowing the boat in the same direction.”
Mike Nelson, President at Uncle Guiseppe’s
Guides and resources Stay ahead of retail industry technology
Retail management software Ready to get more done? Let’s talk.
It’s time to turn retail goals into retail reality. Let’s talk about next steps.