Integrations for retail operations

The one-stop shop for retail execution

Connect Zipline to your WFM, LMS, Customer Experience tools, and more. Eliminate friction, boost efficiency, and unlock the ultimate superapp for your store teams.

Hand holding a smartphone in a store, with icons of a heart, cogwheels, graduation cap, magnifying glass with coins, and wrench overlaid on the image.

The Zipline difference

Smartphone screen displaying a message, "Every frontline deserves Zipline," with a person in a red shirt. Large pink "Z" symbol overlaps the image.

Integrations you actually need

Zipline connects the tools your teams already know and love, eliminating wasted time.

Scalable and always evolving

Zipline's superapp powers seamless connections to business-critical data.

Built by retail, for retail

We understand frontline challenges firsthand, so every integration solves a real execution problem.

Workforce management (WFM) integrations

Seamless scheduling and shift management

Keep teams aligned with integrated schedules, shift swaps, and time tracking—all inside Zipline.

  • Content Control: Ensure compliance by making work-related content unavailable when employees are off the clock
  • Clock In and Out: Employees can clock in/out directly from Zipline, syncing punches to your time-tracking system
  • Schedule View: View shifts at a glance—see who’s working now, coming in next, or already off
  • Shift Swap: Employees can swap shifts easily, while managers maintain oversight

Featured Partners: UKG, Legion, Dayforce

Older man with a tablet gestures as the UKG, Legion, and Dayforce logos appear around him against a pink abstract shape.
A person in a store setting uses a tablet. Logos for Docebo and Adobe Learning are visible in the image.

Learning management system (LMS) integrations

Keep training on track

Turn learning into a seamless part of the workday—no extra logins, no extra friction.

  • Course Tracking: Employees can see training progress and due dates directly in Zipline
  • One-Click Access: Instantly launch courses from the dashboard—no searching, no delays

Featured Integrations: Adobe Learning Manager, Docebo

Service desk and ticketing integrations

Fix issues in the flow of work

Manage store issues in real time by bringing ticketing directly inside Zipline.

  • One-Click Ticketing: Create, track, and manage service tickets without leaving Zipline
  • Smart Prioritization: Highlight overdue requests to ensure nothing slips through the cracks
  • Document Sync: Sync key documents, policies, and resources from your existing service knowledge base

Featured Integrations: ServiceNow, ServiceChannel, JIRA

Man using a tablet in a warehouse with logos of Jira, ServiceNow, and ServiceChannel displayed around him.
Three smiling women standing inside a store, one holding a tablet.

Customer experience (CX) integrations

Real-time feedback, real-time action

Keep store teams connected to customer sentiment without requiring them to log into another system.

  • Customer Scores Widget: View NPS, CSAT, and CES scores in real time, right from the Zipline dashboard
  • Instant Insights: See customer feedback the moment it happens, so teams can act before outliers become trends

Featured Partner: Medallia

Metrics and reporting integrations

Instant visibility into metrics that matter

No more jumping between dashboards (or wrangling Excel spreadsheets). Bring key business metrics into Zipline so store teams have a true bird’s- eye view of their business.

  • Metrics Widget: Display real-time store performance data right on the Zipline dashboard
  • Embedded Dashboards: Fully embed custom dashboards into Zipline’s platform to serve up deeper insights in the flow of work

Featured Integrations: Tableau, PowerBI, MetaBase

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Open APIs

Build your own integrations

Our open APIs let you create custom integrations that fit your unique retail operations. No need for workarounds.

  • Flexible Connectivity: Easily sync Zipline with your existing systems to streamline workflows
  • Custom Automation: Automate processes and data sharing to reduce manual work and improve accuracy

 

Let’s get connected

Explore our platform and integrations to get a complete picture of how Zipline can work for you. Book a quick demo and let’s talk.

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