One-stop restaurant software solutions
A communications platform that delivers 5-star restaurant operations
Behind every happy customer is a team of pros with a full order of demands. Zipline keeps communications clear, tasks organized, and priorities surfaced so everyone understands and executes what needs to get done—fast and right to order.
Restaurants everywhere stay on track with Zipline
Whether it’s a chain of fast-casual restaurants, coffee shops, or quick-serve locations, Zipline’s restaurant software solution keeps operations moving forward.
The communications superapp behind exceptional service
Businesses that use Zipline see a 90%+ execution rate compared to the average rate of 29%.
Unified restaurant communications and operations
See everything on that day’s plate, at a glance
Zipline brings all communications and tasks together, auto-tailoring each employee’s dashboard with everything they need to focus on.
If someone needs more context, messages and documents are right there to review. If they have a question, they can ask their manager right away. If feedback on a finished task is needed, they can upload a photo and get it immediately. Zipline enables everyone to work together, for the better.
Communications you can count on
Send messages across the organization, directly to team members, or in localized group chats with the assurance of knowing exactly who’s read what, and when.
Simpler, more efficient restaurant management
Assign tasks, follow their completion, and get updates right from the floor. Zipline customers report a 90%+ execution rate because everyone can align on what “done” looks like—in real time.
Built-in team accountability
See who read a message or marked a task complete. Track Surveys to get a full response rate, faster. Get performance and engagement insights with Zipline Analytics. Having everything in one place makes it that much easier to stay on top of.
“The field loves using Zipline.
And, as a result, has achieved 90% adoption of the platform. They’ve more than tripled store execution to more than 90%.”
Senior Support Manager at Fresh Market
Boost productivity. Maintain standards. Reduce turnover.
Put critical information and context for their role in every employee’s hand.
Zipline’s restaurant operations software acts as a single source of truth for all, while targeted messaging and task management provide individual focus.
The result? Everyone understands the “why” behind the “what” and feels more connected to the meaning of their role. Combined with task tracking and instant communication, team execution stays accurate—and timely.
Restaurant software solutions for every employee
Make every day and every shift run smoother
When everyone can count on having the right information at the right time, they’re free and empowered to deliver the best possible customer experience.
Hourly Employees
Give part-time and hourly employees the clarity to do their best work. Targeted communications and tasks show exactly what they need to do, while they share updates and task progress directly with their managers. All from their phone or restaurant tablet.
Restaurant Managers and Leaders
Give leaders an instant 360° view of their priorities. Restaurant Managers get a personalized stream of their team’s focus, outstanding tasks, messages from HQ, and daily events in their Zipline dashboard. While leaders can easily track restaurant initiatives and give real-time feedback—from the office, in any location, or on the road.
Headquarter Communications
Increase efficiency, employee engagement, and the quality execution customers will notice. Publishers can cut hours of content creation down to a few clicks. Human Resources professionals can ensure everyone, regardless of role or location, is supported. And C-Suite executives can be confident each employee has what they need to bring the brand’s vision to life.
Zipline customer story
Uncle Giuseppe’s transformed their operations with Zipline
“This past Christmas season, we sent over 600 tasks to teams using Zipline, and our level of execution for the holiday period was nothing short of amazing. Simply put, we are running better stores now because of Zipline.”
Bite-sized communications resources for restaurant teams
Take a look at these free resources on transforming operations with a centralized employee communications solution.
Deliver top-tier restaurant service from the floor up
Clear communications are foundational to excellent restaurant operations.
Let’s talk about how we can help.