In this Forbes article, Retail Zipline CEO, Melissa Wong, shares her advice for retail communications about establishing intent-based communication channels that relay specific communication types. They include nice-to-know information, need-to-know information, evergreen content and dialogue, discussion and debate

Zipline
Zipline is the AI-first frontline operations platform that helps retail’s best brands — Sephora, The Fresh Market, American Eagle Outfitters, and more than 200 others — turn headquarters strategy into flawless store execution. Built by retail veterans, Zipline unifies tasks, communication, learning, and operational insights for every level of the field.
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