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Melissa Wong, CEO of Retail Zipline: “If we can develop a greater awareness, we’ll be better as a team”

Wong is the co-founder and CEO of Retail Zipline, the leading communication and execution platform for retailers.

She is passionate about retail communications, having served as a corporate communications manager at Old Navy for more than a decade. She studied at Bates College and currently lives in San Francisco.

Ladders jumped on a call with Wong to discuss the major trends she’s noticing in the industry as we move into 2021.

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Zipline

Zipline is an Intelligent Frontline Operating System that continuously optimizes performance across multi-location businesses by empowering teams with better context, clearer priorities, and the knowledge to act. Trusted by more than 150 leading global brands, Zipline brings communications, tasks, knowledge, learning, and performance insights together in one trusted system.

Text graphic stating: "We asked, 227 retail leaders answered, and a defining truth was revealed: HQ and stores are misaligned. Get the free report.
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