“Also in the workforce management solution space was Zipline, which launched a ‘shift swapping functionality’ to its platform ‘that gives frontline retail workers the ability to manage their schedules in real-time and give up or pick up shifts from coworkers, all within Zipline,’ the company said, adding that by offering employees this benefit, ‘brands can better engage and retain employees.’ The shift-swapping capabilities also help managers.‘Store managers can simply approve or deny the swap in Zipline, eliminating the back and forth that’s common today when making schedule changes,” the company said. “In a competitive retail marketplace, perks like shift swapping reduces administrative burden and increase morale.’”
