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Winsight Grocery Business: More Retail Workers Consider Quitting; Most Say Customer Behavior Has Worsened. 

Christine LaFave Grace published the findings from Zipline’s Mental Health Report in Winsight Grocery Business.

“Pandemic stresses continue to take a toll on American retail workers, a new survey from retail operations platform Zipline suggests, with 48% of retail workers polled saying they’ve considered quitting their job in the past year, and 64% saying they’re seeing more aggression from customers.”

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Zipline

Zipline is the AI-first frontline operations platform that helps retail’s best brands — Sephora, The Fresh Market, American Eagle Outfitters, and more than 200 others — turn headquarters strategy into flawless store execution. Built by retail veterans, Zipline unifies tasks, communication, learning, and operational insights for every level of the field.

Text graphic stating: "We asked, 227 retail leaders answered, and a defining truth was revealed: HQ and stores are misaligned. Get the free report.
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