Pharmacy teams run on Zipline

The communications software solution pharmacies trust

Pharmacies aren’t just stores, they’re the heart of local communities. Zipline ensures pharmacy teams have clear priorities and accurate information. To create an experience customers know they can trust in, too.

A pharmacist wearing a white coat uses a tablet in a pharmacy, with shelves of medications in the background. Another person is organizing products on the shelves.
Execution Rate
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Less time on admin, more time serving customers

Businesses that use Zipline get to 90%+ execution, faster, compared to the average rate of 29%.

A comprehensive pharmacy software solution

The easiest way to triple your execution rate 

Pharmacy customers today expect speed, value, and personalized engagement.   

Zipline empowers frontline teams to meet even the highest expectations. Our all-in-one communications and operations platform supports and keeps them accountable every step of the way.

It’s why retailers who use Zipline report triple the average industry execution rate.

A workplace messaging dashboard is shown with a list of messages, a chat conversation, a photo, and a performance metrics summary.

Centralized communications and operations

Give pharmacists and frontline teams a way to easily engage with HQ and their leaders, any time, from anywhere. All while third-party integrations, on top of a streamlined operations platform, bring necessary context and systems into one convenient place.    

Simpler task management, more precise data

Zipline makes it easy for associates and pharmacists alike to delegate, pick up tasks, track progress, and fix mistakes in the moment. This organically creates more data points and accurate insights—far more than you’ll get with traditional task management software.

A mobile app interface displays task management features, including a schedule, task list, overdue report, and recent activity notifications.
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One knowledge base for all

Find the right information, fast. Zipline’s knowledge base is search-primary, so teams can pull information up in seconds. And because library contents are targeted by location and role, there’s no risk of employees being led in the wrong direction.

“Zipline has been a gift.

It’s a powerful tool that makes us more efficient and assigns value to our associates.” 

Ross Wiener, Director, Retail & Labor Operations at Visionworks

Pharmacist in a white coat stands in a pharmacy aisle, holding a tablet. Bright abstract shapes in the background.

A clear voice for all pharmacy employees 

We know how crucial accuracy is in the pharmacy industry. That’s why Zipline creates a single, reliable source of truth.

Communications stay intact (no more endless “reply-all” threads). Information stays consistent. Resources stay up-to-date, for everyone. Execution stays true to directives. And pharmacy experiences across locations stay up to standard.

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A unique solution for unique pharmacy needs

One prescription for efficient, cross-team operations 

As one Rite-Aid employee put it: “You can log in, have all this information ready for you, and it’s like your version of Zipline.”

No matter the role or level, every pharmacy team member can instantly get what they need to make that day a success.  

A pharmacist in a white coat consults with a woman in a striped sweater, holding a medication box, in a pharmacy setting.

Hourly Associates

Part-time workers, full support. Hourly employees can see messages on their phone or store tablet, easily search and find resources, take surveys to test their knowledge, and share real-time updates with managers during their shift.

Pharmacy Managers and Leaders

One place to handle multiple demands. Pharmacy Managers get a personalized view of their team’s priorities, outstanding tasks, messages from HQ, and daily events in their Zipline dashboard. While leaders can easily track store initiatives and give immediate feedback—from the office, in store, or on the road.

Publishers, HR, and C-Suite Executives

Boost productivity, employee engagement, and the quality execution customers will notice. Content creators can cut hours of work down to a few clicks. Human Resources professionals can ensure everyone, regardless of role or location, is supported. And C-Suite executives can be confident each employee can bring the company’s vision to life.

Zipline customer story

Visionworks sees the difference in employee engagement and patient care

“There’s transparency in what we’re doing and how we’re doing it, which empowers [everyone] to feel like they can be a part of taking great care of patients, growing the business, helping people.”

See their story

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Your dose of retail communications resources  

Curious about transforming store operations with a unified pharmacy software solution? Take a look at these free resources.

Your team communications lifeline could be Zipline

Pharmacies face unique pressures, and need a unique software solution to handle them. Let’s talk about how we can help. 

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