Zipline Innovate Operations Guide

A woman in a black suit holds a tablet in an office with people working in the background, overlaid with an orange and red abstract shape.

Today’s retail IT leaders have the daunting task of enabling innovation through
different technology implementations. Not only are these leaders expected to
deliver technical solutions that drive the organization’s business strategies, but
they’re also held responsible to help grow revenue, cut costs, optimize processes,
develop new products, stay in compliance and reduce risk – all while managing the
infrastructure to deliver timely, trusted, relevant and secure data to all people,
processes and apps for faster and better decisions. Easy, right?

The best IT leaders are visionaries. They spend hours everyday interpreting
organizational pain points and coming up with innovative solutions. IT leaders
are critical to improving revenue performance, cost effectiveness, service
quality and delivery. Without this role, the solutions to help move the company
forward don’t get implemented. POS, BOPIS, programs that have kept stores
open for business during this most unprecedented time would never have
been piloted and readied to prove business cases.

As an IT leader, you are driving digital transformation within your organization, and
you are evolving your solutions to provide the tools for operational excellence.
This guide from Zipline, leaders in SaaS technology for communications
and task management for field teams, features the four keys to choosing an
operations platform that can enhance your IT stack, grow revenue and
create happier employees and customers.

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