Frontline operations software for spa & wellness brands

Streamline your spa & wellness brand operations

Close the gap between the corporate office and spa teams with tools that keep everyone informed, accountable, and ready to deliver the client experience you’ve built your brand on.

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execution rate
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Drive accountability up, see execution rates climb

Zipline customers achieve 90%+ task completion rates — more than triple the average of just 29%.

The all-in-one frontline operations software

The simplest way to keep locations aligned

Client loyalty starts with brand consistency — the same service standards, no matter which location they visit. Zipline keeps individual locations and franchisees accountable, regional leaders informed, and service teams confident in what to do.

A mobile phone and tablet display an online learning platform with courses, progress tracking, and certification information visible on the screens.

A learning center built for growing businesses

Struggling with inconsistent training and compliance? With Zipline, you can standardize onboarding, deploy training to every location, track completion in real time, and centralize licensing and CE records — all in one place.

Communications that reach the right people

Still sending updates over email and WhatsApp (and have no idea if they’ve landed)? Message any location, role, or employee directly, and know exactly who’s read it — perfect for new treatment rollouts, protocol updates, and seasonal promos.

A workplace messaging dashboard is shown with a list of messages, a chat conversation, a photo, and a performance metrics summary.
A mobile app interface displays task management features, including a schedule, task list, overdue report, and recent activity notifications.

Task management you can count on

Opening a new location? Onboarding new team members? Assign tasks and track progress in real time. Zipline customers see a 90%+ completion rate because everyone knows exactly what “done” looks like.

“We didn’t have the ability to go all the way down to the associate level with any communication or training. Zipline has unlocked that.”

— Mike Rael, Sr. Manager of Learning & Development at Woodhouse Day Spas

Unified spa & wellness operations

Give everyone what they need to succeed

Important information can slip through the cracks. Zipline makes sure messages, priorities, and data reach the right people, every time.

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Service teams

Location managers, aestheticians, CSRs — each role needs its own specific comms, onboarding, and training. As your team evolves, keep everyone connected to the information they need to deliver great client experiences.

Regional managers

When overseeing dozens of locations, regional managers need readership, completion rates, and task status insights at their fingertips, so they can quickly spot consistency gaps and course correct fast.

Support center

Visibility is key to enforcing brand, service, and protocol standards across every location. From operations to marketing, Zipline gives support center teams the real-time data they need to refine their area of the business.

“With the LMS, training is consistent across the board for anyone onboarding — whether they’re a massage therapist, a concierge, or an aesthetician. Owners can’t just train their teams however they want anymore.”

 — April Anderson, Communications Manager at Woodhouse Day Spas

Image of Woodhouse Day Spa building with headshot of woman and colorful swirl

Ready to see Zipline in action?

You’re this close to getting every location operating at its best.

Get a demo