February 2, 2022
Zipline, the leading operations platform for distributed teams, today announced a partnership with Medallia, the global leader in customer and employee experience. The integrated solution brings the power of Medallia into the Zipline dashboard, helping frontline employees improve relationships with customers through insightful feedback.
Retailers recognize that frontline employees are the last mile of customer experience — often playing a critical role in customers’ purchase decisions. This integration provides a new way to empower associates with relevant insights that can help them improve their service to ensure the best business outcomes for customers.
Recent Press
Business Insider
Zipline CEO & Co-Founder Melissa Wong named a Business Insider’s Brick and Mortar Power Player
The Agile Brand with Greg Kihlstrom
The Agile Brand: Improving the Retail Employee Experience featuring Melissa Wong
The Stevie® Awards
Zipline CEO and Co-Founder, Melissa Wong, named a finalist for two Stevie® Award categories for Women in Business
Press Release
Zipline, the all-in-one store operations platform for retail brands, announced its inclusion in both the Gartner® Hype Cycle™ for Frontline Worker Technologies and Digital Workplace Applications
Gartner
Metaverse’s Implications for Retail Technology and Service Providers
Press Release
Zipline Appears on the Inc. 5000 For the Second Consecutive Year As One of America’s Fastest-Growing Private Companies 
RIS News
2022 Top Women in Retail Tech are Powered by Zipline
Forbes
The Success Of Any Retail Initiative Hinges On Its People
RetailWire
Can the metaverse count on Gen-Z gamers?
Chain Store Age
What do consumers want from metaverse commerce?
Industry Trends | October 6, 2022
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