February 2, 2022
Zipline, the leading operations platform for distributed teams, today announced a partnership with Medallia, the global leader in customer and employee experience. The integrated solution brings the power of Medallia into the Zipline dashboard, helping frontline employees improve relationships with customers through insightful feedback.
Retailers recognize that frontline employees are the last mile of customer experience — often playing a critical role in customers’ purchase decisions. This integration provides a new way to empower associates with relevant insights that can help them improve their service to ensure the best business outcomes for customers.
Retail Technology Innovation Hub (RTIH)
Zipline and TravisMathew Shortlisted for the 2023 RTIH Innovation Awards
RIS (Retail Info Systems)
Nicki Fountain of Sephora joins the RIS’ Top Movers and Shakers
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Zipline Recognized as a Sample Vendor in the Gartner® Hype Cycle™ for Hybrid Work, 2023
Rothy’s Adopts Zipline to Streamline Communication and Empower All Customer-Facing Teams