February 2, 2022
Zipline, the leading operations platform for distributed teams, today announced a partnership with Medallia, the global leader in customer and employee experience. The integrated solution brings the power of Medallia into the Zipline dashboard, helping frontline employees improve relationships with customers through insightful feedback.
Retailers recognize that frontline employees are the last mile of customer experience — often playing a critical role in customers’ purchase decisions. This integration provides a new way to empower associates with relevant insights that can help them improve their service to ensure the best business outcomes for customers.
Recent Press
Retail Innovator Awards
PacSun Store Communications and Field Enablement Manager, Eric Wardian, is a 2022 Retail Innovator Award Winner
WWD
Retail Technologies for SMBs (featuring Zipline’s new Swift-Swapping Feature)
RETHNK Retail
Zipline CEO and Co-Founder Melissa Wong Named a 2023 Top Retail Influencer
Press Release
Zipline Debuts New Shift Swapping Functionality to Give Retail Workers The Flexibility They Expect and Boost Engagement
Forbes
Retailers Should Look To Digital Transformation To Thrive In A Down Market