June 11, 2020
You can help customers and employees feel safe by ensuring that all team members are trained to know what to do, how to do it, and when to do it. With effective training, employees should understand why it’s so important to get cleanliness right (the context) and quickly apply new cleaning and sanitation standards to their jobs (the instructions).
While this sounds easy in practice, training was already difficult in retail, pre-COVID-19. It can be costly, hard to measure success, difficult to facilitate and schedule. Today, those challenges still exist, but now it’s also a matter of life or death and a potential legal nightmare, as customers begin suing businesses that allow the virus to spread.
What’s Causing the Great Retail Worker Shortage?
Winsight Grocery Business
Calling It Quits: 2 in 5 Retail Workers Considering Leaving
How Retail Zipline’s Series A pitch deck ticked every box for Emergence Capital
Kitchen Stuff Plus Taps Zipline to Upgrade its In-Store Operations
A Worrying Amount of Retail Workers Plan to Leave the workforce
Rite Aid’s Brian Wehrle honored by Retail TouchPoints’ 40 Under 40 Class of 2021
Spark Plug Podcast
Retail Zipline CEO Melissa Wong Shares Her Insights on Retail Communication and Startup Success
Retail Zipline named to Fast Company’s honorable mention list of World Changing Ideas for 2021
Chain Store Age
Retail Zipline enabled Parallel to open 39 stores during the pandemic
The Magic Sauce To Foster Store Associates’ Growth: Alignment, Agility And Engagement
Retail Execution | July 12, 2021