June 11, 2020
You can help customers and employees feel safe by ensuring that all team members are trained to know what to do, how to do it, and when to do it. With effective training, employees should understand why it’s so important to get cleanliness right (the context) and quickly apply new cleaning and sanitation standards to their jobs (the instructions).
While this sounds easy in practice, training was already difficult in retail, pre-COVID-19. It can be costly, hard to measure success, difficult to facilitate and schedule. Today, those challenges still exist, but now it’s also a matter of life or death and a potential legal nightmare, as customers begin suing businesses that allow the virus to spread.
Recent Press
The Stevie® Awards
Zipline CEO and Co-Founder, Melissa Wong, named a finalist for two Stevie® Award categories for Women in Business
Press Release
Zipline, the all-in-one store operations platform for retail brands, announced its inclusion in both the Gartner® Hype Cycle™ for Frontline Worker Technologies and Digital Workplace Applications
Gartner
Metaverse’s Implications for Retail Technology and Service Providers
Press Release
Zipline Appears on the Inc. 5000 For the Second Consecutive Year As One of America’s Fastest-Growing Private Companies 
RIS News
2022 Top Women in Retail Tech are Powered by Zipline
Forbes
The Success Of Any Retail Initiative Hinges On Its People
RetailWire
Can the metaverse count on Gen-Z gamers?
Chain Store Age
What do consumers want from metaverse commerce?
Think Advisor
Gen Z Indifferent to Metaverse, Retail Study Suggests
Protocol
Brands are flooding the metaverse, but gamers just don’t care
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