June 11, 2020
You can help customers and employees feel safe by ensuring that all team members are trained to know what to do, how to do it, and when to do it. With effective training, employees should understand why it’s so important to get cleanliness right (the context) and quickly apply new cleaning and sanitation standards to their jobs (the instructions).
While this sounds easy in practice, training was already difficult in retail, pre-COVID-19. It can be costly, hard to measure success, difficult to facilitate and schedule. Today, those challenges still exist, but now it’s also a matter of life or death and a potential legal nightmare, as customers begin suing businesses that allow the virus to spread.
Recent Press
Retail Innovator Awards
PacSun Store Communications and Field Enablement Manager, Eric Wardian, is a 2022 Retail Innovator Award Winner
WWD
Retail Technologies for SMBs (featuring Zipline’s new Swift-Swapping Feature)
RETHNK Retail
Zipline CEO and Co-Founder Melissa Wong Named a 2023 Top Retail Influencer
Press Release
Zipline Debuts New Shift Swapping Functionality to Give Retail Workers The Flexibility They Expect and Boost Engagement
Forbes
Retailers Should Look To Digital Transformation To Thrive In A Down Market