January 20, 2021
When Melissa Wong worked in communications at Old Navy, she witnessed a massive disconnect between what was said by headquarters and what was heard by store workers. She realized that retail communications tools were built for workers sitting stationary at desks, not deskless workers moving constantly to manage inventory and service customers. She and her co-founder Jeremy Baker launched Retail Zipline to streamline communications across the entire retail footprint. They had a clear vision and continue to address a real need, but as a first-time CEO, Melissa needed to learn to recognize her unique leadership style and, as part of that, become comfortable leaning into her strengths. She has been recognized as a top female executive trailblazer driving innovation in the rapidly changing retail industry, a Forbes thought leader and Retail Zipline continues to be awarded Best Tech Places to Work in the Bay Area and is one of the Most Innovative B2B Retail Startups by CB Insights.
Recent Press
Retail Technology Innovation Hub (RTIH)
Zipline and TravisMathew Shortlisted for the 2023 RTIH Innovation Awards
RIS (Retail Info Systems)
Nicki Fountain of Sephora joins the RIS’ Top Movers and Shakers
Press Release
Zipline More Than Doubles Badges Earned for G2’s Fall Report for Operational Excellence Platform
Press Release
Zipline Recognized as a Sample Vendor in the Gartner® Hype Cycle™ for Hybrid Work, 2023
Press Release
Rothy’s Adopts Zipline to Streamline Communication and Empower All Customer-Facing Teams