January 20, 2021
When Melissa Wong worked in communications at Old Navy, she witnessed a massive disconnect between what was said by headquarters and what was heard by store workers. She realized that retail communications tools were built for workers sitting stationary at desks, not deskless workers moving constantly to manage inventory and service customers. She and her co-founder Jeremy Baker launched Retail Zipline to streamline communications across the entire retail footprint. They had a clear vision and continue to address a real need, but as a first-time CEO, Melissa needed to learn to recognize her unique leadership style and, as part of that, become comfortable leaning into her strengths. She has been recognized as a top female executive trailblazer driving innovation in the rapidly changing retail industry, a Forbes thought leader and Retail Zipline continues to be awarded Best Tech Places to Work in the Bay Area and is one of the Most Innovative B2B Retail Startups by CB Insights.
What’s Causing the Great Retail Worker Shortage?
Winsight Grocery Business
Calling It Quits: 2 in 5 Retail Workers Considering Leaving
How Retail Zipline’s Series A pitch deck ticked every box for Emergence Capital
Kitchen Stuff Plus Taps Zipline to Upgrade its In-Store Operations
A Worrying Amount of Retail Workers Plan to Leave the workforce
Rite Aid’s Brian Wehrle honored by Retail TouchPoints’ 40 Under 40 Class of 2021
Spark Plug Podcast
Retail Zipline CEO Melissa Wong Shares Her Insights on Retail Communication and Startup Success
Retail Zipline named to Fast Company’s honorable mention list of World Changing Ideas for 2021
Chain Store Age
Retail Zipline enabled Parallel to open 39 stores during the pandemic
The Magic Sauce To Foster Store Associates’ Growth: Alignment, Agility And Engagement
Retail Execution | July 12, 2021