February 22, 2021
The health and safety of employees (and customers) is a top priority for retailers, but it can be difficult to ensure consistency of message and execution across stores. Why is that, and what can retailers do to improve?
Today, only 29% of direction sent from HQ to stores is executed correctly— that’s across all industries, not just convenience stores. We know it’s not the fault of store teams. Unfortunately, most haven’t been given the tools and information they need to be successful. I lived this problem first-hand in my comms role at a large retailer before founding Retail Zipline. What I realized was that the key to store execution was better communication and technology.
What’s Causing the Great Retail Worker Shortage?
Winsight Grocery Business
Calling It Quits: 2 in 5 Retail Workers Considering Leaving
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Kitchen Stuff Plus Taps Zipline to Upgrade its In-Store Operations
A Worrying Amount of Retail Workers Plan to Leave the workforce
Rite Aid’s Brian Wehrle honored by Retail TouchPoints’ 40 Under 40 Class of 2021
Spark Plug Podcast
Retail Zipline CEO Melissa Wong Shares Her Insights on Retail Communication and Startup Success
Retail Zipline named to Fast Company’s honorable mention list of World Changing Ideas for 2021
Chain Store Age
Retail Zipline enabled Parallel to open 39 stores during the pandemic
The Magic Sauce To Foster Store Associates’ Growth: Alignment, Agility And Engagement
Retail Execution | July 12, 2021