July 13, 2021
Retaining grocery, other retail workers is about more than pay, Zipline CEO Melissa Wong says. “There is a huge breakdown in communication around both, ‘What are we doing for you?’ and also that feedback loop back up—what are the stores saying, and what are associates saying?”
In a competitive environment for hourly associates, grocery stores, restaurants and other retail establishments are bumping up wages, offering signing bonuses and promoting opportunities for swift and steady advancement in the organization. But a recent survey from retail operations platform Zipline finds that current retail employees feel their company could be doing significantly more to keep their existing workers from heading for the exit door.
Recent Press
Retail Today
Retail Today: Zipline is the operations platform that powers Grocery’s most complex work.
Press Release
New CPO and SVP of Sales to Boost Engagement Across Retail Brands and Power Field Associates in Retail’s New Era
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4 of Retail TouchPoints’ Top 40 under 40 are powered by Zipline
Forbes
Five Myths About The Death Of Retail
CB Insights
Zipline is a 2022 CB Insights Retail Tech 100
USA Today
Putting the “super” in supermarket: The top two of USA Today’s 10 Best are powered by Zipline
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It’s Time To Support Store Managers: Three Tips To Get Started
RetailToday
Honoring International Women’s Day, Zipline Partners with RetailToday to Recognize 50 Outstanding Women in Retail
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Retail Leader: Retail Workers Are Having a Tough Time
Winsight Grocery Business
Winsight Grocery Business: More Retail Workers Consider Quitting; Most Say Customer Behavior Has Worsened.
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