July 13, 2021
Retaining grocery, other retail workers is about more than pay, Zipline CEO Melissa Wong says. “There is a huge breakdown in communication around both, ‘What are we doing for you?’ and also that feedback loop back up—what are the stores saying, and what are associates saying?”
In a competitive environment for hourly associates, grocery stores, restaurants and other retail establishments are bumping up wages, offering signing bonuses and promoting opportunities for swift and steady advancement in the organization. But a recent survey from retail operations platform Zipline finds that current retail employees feel their company could be doing significantly more to keep their existing workers from heading for the exit door.
Recent Press
Retail Innovator Awards
PacSun Store Communications and Field Enablement Manager, Eric Wardian, is a 2022 Retail Innovator Award Winner
WWD
Retail Technologies for SMBs (featuring Zipline’s new Swift-Swapping Feature)
RETHNK Retail
Zipline CEO and Co-Founder Melissa Wong Named a 2023 Top Retail Influencer
Press Release
Zipline Debuts New Shift Swapping Functionality to Give Retail Workers The Flexibility They Expect and Boost Engagement
Forbes
Retailers Should Look To Digital Transformation To Thrive In A Down Market