Employee engagement matters, and it begins here.

Zipline is a Great Place to Work in 2022

April 15, 2022

Zipline, the operations platform that powers retail’s most complex work, received Great Place to Work® Certification in both the US and Canada for another year. Great Place to Work is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue and increased innovation.

81% of employees at Zipline say it is a great place to work compared to 57% of employees at a typical U.S.-based company.

96% say that when you join the company, you are made to feel welcome. 93% believe they are treated as a full member here regardless of position.

Employee Engagement is our mission- and that begins here

At Zipline, we’ve set out to transform how retail operates by making it easier for employees to do their jobs. To go beyond being a tool for communication and store execution and build a path for field workers to be more successful throughout their lives.

Because of our deep roots in retail, we have made it our business to make the retail business better. As the largest private-sector employer in America, retail provides freedom that other careers do not. It gives people the flexibility to develop their education or spend time taking care of family. It’s also the ideal launching ground as a “first job” for nearly 25% of the population. Despite that, retail workers are routinely underserved, continuously underpaid, and subject to burnout and high turnover. Retail workers are disproportionately women (48%) and disproportionately people of color (33%).

The DNA of Zipline is employee engagement. We’ve set out to spread the magic to retail frontlines, and we believe that associates are the answer. Boosting employee engagement is key to creating a culture of connection, ultimately empowering retailers to carry out the brand’s mission and fostering store execution.

Change starts from within organizations. Ultimately, our core mission to better retail workers’ lives has shaped the way we constantly work to create an incredible working environment here at Zipline!

What Sets Zipline Apart

Zipline’s team is a quickly growing group of humans, around the globe, all working to streamline and simplify store communications and operations. We want to take the grind out of the retail grind. 

We are passionate about helping retailer workers love their jobs because we know how much better life is when you love your work. 

Here’s how we work:

🌎 We’re a fully-distributed company (and have been since the beginning). Zipline employees live in 6 different countries (including vans, boats, and RVs), and we speak 17 different languages. 

🧘‍♀️ With flexible time-off, Zipliners are encouraged to get out and see the world.

👩‍💻 Zipline is made of incredible people. We’re so proud of this diverse, hard-working, fun-loving group of humans that we get to connect with every day. 

🌱 We’re growing! 300% customer growth and 75% employee growth since 2020 means that every day is new and exciting. 

💕 Incredible customers. Truly! We objectively work with the most amazing people, carrying out inspiring brand missions every day. It is a joy to be the extension of incredible innovators!

🙌 And our customers love us, too. Every year we survey our customers and every year, we exceed industry benchmarks… by a lot.


Do you want to help us improve the way that this 4.4 trillion dollar industry communicates with its store employees? Plus, you can find out, first-hand why we’re a Great Place to Work. See our current job openings. 

Are you interested in retooling your retail? When you join the Zipline family, you get more than just amazing software. You get the industry’s best service and support. Join countless top-tier retailers who are powered by Zipline, today.

Related News

See how Zipline can retool your retail.