NG Digital Retail Summit last week, Ron Thurston, Vice President of Stores at INTERMIX, called for industry leaders to display empathy as we shift and grow. “Whether it’s the empathy you show to your customers who walk through the door, the empathy that you show your team, or the empathy you have when you think about the challenges people everywhere faced in the last year.”
"> NG Digital Retail Summit last week, Ron Thurston, Vice President of Stores at INTERMIX, called for industry leaders to display empathy as we shift and grow. “Whether it’s the empathy you show to your customers who walk through the door, the empathy that you show your team, or the empathy you have when you think about the challenges people everywhere faced in the last year.”
" />“How we continue to unify these worlds is about people.”The people doing the work in stores today have to have a skillset that has never been broader. “Their responsibility is to be an expert in product, web fulfillment, support, clienteling. The best people that do the best work in our industry should be proud of what they do and we should recognize them for it.” At Zipline, we completely agree. Our philosophy is people-first, and we work best with retailers like INTERMIX who are dedicated to aligning their organizations to provide exceptional experiences for both their employees and their customers. We’ve finally arrived at the future we always envisioned, and it’s this people-centric reality that we built our product to serve. We know (first-hand) how strong communication is crucial for organizations to quickly align their teams so they can pivot (and pivot. And pivot again). Zipline was built to solve the unique challenges of communication in retail organizations. Reach out to learn more about how you can leverage technology to align the people in your organization, today.
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