Meet the Retail Rockstars at NRF 2025: Learn, Network, and Get Inspired

December 10, 2024

At NRF 2025, Zipline is bringing together the best and brightest in retail operations and communication to share their expertise and stories. We’ve curated a lineup of retail professionals from best-in-class brands to join us at our booth and on stage, ready to exchange ideas and build future partnerships. This is your chance to connect, learn, and grow alongside industry leaders shaping the future of retail.

🤝 Networking Is Your Jam? We’ve Got You Covered!

If you’re someone who thrives on making connections, you’ll feel right at home. Swing by our booth (#5157) to spark those pivotal interactions with our lineup of retail professionals. Whether you’re seeking insights on streamlined operations,and innovative communication strategies, or simply want to geek out on retail excellence, our customers have the expertise to inspire your next big idea.

Here’s who you can meet in person:

Lianne Prestamo

Sr. Store Communications Specialist, Pacsun

🥯 Bagel Flavor: Everything with dill cream cheese

Favorite Zipline Feature: Photo Task Approval

💡 Superpower: Transforming retail challenges into clear, actionable communication strategies—fast!

Robert Coultrip

Store Operations Leader, ASI

🥯 Bagel Flavor: Everything bagel

🩷 Favorite Zipline Feature: Groups

💡 Superpower: Connecting teams, streamlining operations, and creating seamless communication channels that drive performance.

Andraya Robinson

Project Manager, Store Operations & Communications, Janie and Jack

🥯 Bagel Flavor: Poppy seed

🩷 Favorite Zipline Feature: Dashboard and Daily Message

💡 Superpower: Making directions and processes simple with fewer words.

Steve Gerlach

Senior Manager, Communications & Planning, Five Below

🥯 Bagel Flavor: Everything bagel

🩷 Favorite Zipline Feature: Mail Merge

💡 Superpower: Adaptability

Kendall Moore

Sr. Manager, Retail Operations & Communication, LEGO

🥯 Bagel Flavor: Cinnamon raisin

🩷 Favorite Zipline Feature: Self-service settings (quick links, branding, widget scheduling)

💡 Superpower: Cutting to the heart of messages, making them friendly, clear, and genuinely supportive—like having a teammate in HQ who’s always got your back.

Kay Gursoy
Senior Manager, Retail Communications, Warby Parker

🥯 Bagel Flavor: Everything with scallion cream cheese
🩷 Favorite Zipline Feature: Dashboard
💡 Superpower: Bootleg graphic design

⚡ Introducing ZipTalks

Get ready for exclusive Lightning Talks from these retail experts, happening right at our booth (#5157)! Stay tuned for the full schedule and details on the exciting topics they’ll be covering.

💡 What’s the Big Idea?

Better Training, Better Results: A Look at Zipline’s New L&D Solution
Date: Tuesday, January 14, 2025
Time: 10:15 AM – 11:00 AM
Location: Level 1, Expo Stage 1
Join a panel of industry-leading retailers, including Pacsun, ASI, and Janie and Jack, as they discuss how Zipline’s Learning solution has transformed their approach to employee training. Discover what made the rollout a success and how streamlined learning has driven operational excellence.

Clear Vision, Seamless Execution: The Secret Behind One Retailer’s Store Growth
Date: Tuesday, January 14, 2025
Time: 1:00 PM – 1:45 PM
Location: Level 1, Expo Stage 1
Since partnering with Zipline in 2019, Warby Parker has scaled from 120 to 270+ locations. Melissa Wong, CEO of Zipline, and Sasha Ludwig-Siegel, Director of Retail & CX Communications and Training at Warby Parker, will share how effective internal communication has fueled operational success and enhanced the customer experience.

🌟 Your NRF Experience, Your Way

Whether you’re all about the networking, hungry for thought leadership, or just there for the legendary NYC bagels (psst… we’ll have those too!), Zipline and our customers are ready to make your NRF experience unforgettable.

Can’t make it to NYC? Don’t worry, we’ve got you covered! Follow us on LinkedIn for live updates, insights, and behind-the-scenes action from the show floor.

📅 Save the Date: Visit Booth #5157
Meet the minds behind the brands and discover how Zipline helps them bring their strategies to life. Let’s connect and redefine retail together.

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