Highlights from NRF: How Allbirds anchors their flock around sustainability

January 17, 2022

We are in a world of social revolution. Today’s most remarkable leaders aren’t just innovating, but stepping into a role as stewards of important causes that create a better future. Allbirds firmly believes that business can accelerate practices that help protect the planet for future generations. 

The brand is committed to social innovation and is revolutionizing the footwear industry by finding new and creative ways to reduce our carbon footprint (literally). Not only are they taking steps to make better products in a better way, but they are also doing it worldwide, with dozens of brick-and-mortar stores opening across multiple countries around the globe in just a few short years. Once the brand set their sights on sustainability, they needed to ensure the company was ready to scale that mission throughout their brick-and-mortar fleet. And that’s where Zipline comes in.

“We’re able to harness consistency in execution even during times of uncertainty,” says Chris Bailey, Sr. Mngr, Global Retail Operations. “[Zipline] has been such a game-changer for us”

For the brand, that consistency in execution is not just about effectively scaling a physical store footprint. Allbirds recently went public (and those birds sure are soaring). “We’re accountable to initial investors and teams, and on a greater scale, to mother earth,” says Scott Thomas, Global Retail Communications and Engagement. “Now we also have shareholders we are accountable to.”

Ultimately, no matter how big Allbirds grows, the brand will continue to grow more and more aligned. “We are doing things in a different way and we communicate that to our customers,” says Scott. “But our team needs to know these stories. Our team needs to feel the passion and realize they are a part of bringing the brand to life in a successful way.”

With Zipline as the company’s one-stop-shop for communications, every employee worldwide can be kept up-to-date on the latest sustainability achievements – whether that’s manufacturing entirely plant-based footwear, rolling out carbon footprint product labels, or becoming a fully carbon-neutral business. Associates are fully knowledgeable about the brand’s mission, and not only feel more prepared to talk to customers but also feel confident that the work they do is in pursuit of a higher good.

See how Zipline can retool your retail 🤝

Missing out on NRF? We’ve got you covered! On Thursday, February 3, Zipline’s hosting a virtual event, NRF FOMO, to bring the stuff you really miss about NRF – the cool swag, the industry’s hottest trends, and the networking – straight to you.

Sign up today to get exclusive access to the best of the Big Show. 

See the Flock in action:


Here are a few of the highlights (so far):

Recent Posts

Industry Trends

Cracking Down on Organized Theft

Employee Engagement

How America’s Car-Mart Drives Engagement Across Their Fleet

Employee Engagement

How to Get Your Team to Gel

Company News

The 2023 Summer Camp Awards Finalists

Industry Trends

Shoptalk Europe Recap: Insights, Sustainability, and the Power of AI

Industry Trends

Inside IKEA’s Strategy for the Evolving Role of Stores: A Global Perspective

Company News

Zipline Wins Store Operations Platform of the Year

Employee Engagement

Four Ways Festival Foods Cultivates Employee Engagement

Expert Interviews

The Surprising Benefits of Staffing Up

Industry Trends

Improving Store Execution: The Key to Boosting Sales in a Challenging Retail Economy

Related News

See how Zipline helps keep today on track