RIS’ annual list of “Top Movers and Shakers in Retail” highlights the retail executives, analysts and solution providers who are reshaping the retail landscape and developing and deploying cutting-edge technology.

We’re absolutely thrilled to share that Nicole Fountain, Director of Communications at Sephora, has been recognized for her exceptional contributions to the retail communication landscape!

Nicole, a Syracuse University alum, has combined her passion for communications and retail management to become an industry trailblazer. Starting her journey at Gymboree, Nicole swiftly made an impactful move to Sephora where she has been instrumental in enhancing in-store communications and supporting the retail leaders with innovative tools.

Her role was pivotal during the exciting launch of Sephora at Kohl’s, where she not only managed new store openings but also led the charge on training initiatives. Nicole’s dedication and leadership shone brightly as she steered the collaboration with Zipline and BigTinCan to elevate Sephora’s communication and training platforms.

With Nicole at the helm, Sephora has realized significant progress by enabling managers to tailor training, incorporating closed captioning to foster inclusivity, and integrating versatile widgets into their system. Her strategic vision has been instrumental in evolving these platforms to be both effective and transformative.

Embracing a philosophy of collaborative empowerment, Nicole ensures her team’s voices are heard and respected, nurturing a culture where collective insight leads to groundbreaking decision-making.

We at Zipline are honored to be part of Nicky’s story and to power a platform that supports such visionary leaders. Join us in celebrating her incredible achievements and contributions to reshaping the retail landscape!



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