Come see us at Future Stores!

March 5 – 7 | Miami, FL

Connect with us in sunny Miami, FL at Future Stores — happening at the JW Marriot from March 5 – 7, 2023—to learn more about how best-in-class retailers use Zipline to bring their brand strategies to life in stores.

  • Hear from Lush North America during our keynote session on Monday, where their leadership team will share how they create a magical and soap-rizing 🧼✨store experience.
  • Chat with Zipline experts to learn why so many of the world’s leading brands (like Rite Aid, Sephora, and American Eagle Outfitters) rely on Zipline to achieve next-day store execution rates of over 90% across their fleet.
  • Join us for a special Women in Retail Happy Hour on Wednesday to network with our CEO and Co-Founder and other female retail executives.

🧼 ​​Learn why Lush is the (bath) bomb

Lush North America has been creating fresh and handmade cosmetics for the past 20 years – keeping customers’ bathtubs and showers a little more magical through their more than 260 retail shops across Canada and the US. As an employer, Lush is known for its “fun and funky” store atmosphere where individualism is encouraged and team members can grow fulfilling careers in an entrepreneurial way. The result is an unforgettable and immersive store experience that keeps customers coming back again and again.

In this session, Jessi Kaupi, Lush’s Head of Retail, and Carmen Ip, Lush’s Manager of Communications and Operations, will share:

  • Lush’s philosophy on employee engagement and empowerment
  • How better communication helps Lush stores grow sales, build community, and drive associate retention
  • The strategies Lush uses to ensure their shop employees are properly trained to interact with customers in an authentic way
  • How Lush uses communication to align their organization behind their brand vision

Jessi Kaupi

Head of Retail, Lush

Carmen Ip

Manager, Communications & Operations, Lush

Melissa Wong

CEO and Co-Founder, Zipline

Monday, March 6th

11:15 AM – 11:35 AM EST

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👋 ​​Stop by our kiosk

Our kiosk will be located in the main foyer right outside of the exhibit hall and general session (you can’t miss it!). We’ll have Zipline experts on hand to walk you through our best-in-class operations platform, and explain why we’re the best solution on the market to drive store execution and employee engagement.

👯‍♀️ Women in Retail Happy Hour

Get your networking on at our co-sponsored Women in Retail Happy Hour, exclusively for female retail leaders. You won’t want to miss it!

Tuesday, March 7th

2:45 PM – 3:25 PM EST

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