Retail, Reimagined at Future Stores 2022

July 14 – 15 | Seattle, WA

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Future Stores brings together retail executives focused on store experience, operations, innovation, and omnichannel for two days of networking and learning. Come to our session where we’ll be discussing current retail challenges with some of our favorite brands, and swing by our kiosk to say hello!

Hear from industry leaders about how employees are the heart of retail at our panel session:

Humanizing Retail Operations: The Impact of Staffing and Associate Experiences on the Business of Retail

Frontline associates are receiving recognition for their services thanks to the pandemic and the rippling effects on the labor market and the supply chain. From being on the frontlines of delivering essential products to consumers during quarantine, to embracing transforming associate roles in the store, to implementing safety measures, retail employees have proven that they are integral to the business of retail.

Our panelists will discuss:

  • Attracting and retaining store staff during a historic shift in the labor market
  • Leveraging communication and engagement tools so employees are equipped to deliver their best during times of disruption
  • Rethinking the role of the store employee and their purpose in the new normal of store experiences
  • Equipping employees with the knowledge and tools to provide the best customer experience

Meet your panelists:

Joel Quill

VP of Retail, PacSun

Jeremy Baker

CTO & Co-Founder of Zipline

James Ian Carter

Director Organizational Change Management & Communications of Discount Tire

Lindsay Schofield

Director, Sales & Retail Experience of Outdoor Voices

Michael Spataro

Chief Customer Officer, Legion Technologies

Thursday, July 14 from 11:45 AM – 12:25 PM

Stop by and say hey 👋

Our kiosk will be located in the main foyer outside of the exhibit hall & general session.

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