Here's your overall score!

You got this - keep going!

Level 2: Lagging


Legacy


Lagging


Emerging


Following


Empowered


Best in Class

You have a designated communication vehicle and a gatekeeping strategy, but your teams in stores still waste time parsing through irrelevant messages. Headquarters doesn’t have a clear idea of which stores are underperforming from an operational standpoint, and chances are your publishing process is pretty labor-intensive.

Let’s break it down:

People Score:
Lagging


Legacy


Lagging


Emerging


Following


Empowered


Best in Class

If you need to get a message to stores, you can. Whether or not your employees actually read it? Well, that’s up for debate…

Dive Deeper

There are more insights waiting for you!

Schedule a 15 minute consultation with one of our Store Enablement Experts to uncover deeper opportunities that impact your overall score.

Let's Chat!

Process Score:
Lagging


Legacy


Lagging


Emerging


Following


Empowered


Best in Class

You may have a store communications team (or individual) responsible for compiling information and sending it out to the field. But with a lack of proper technology and resources, we’re betting they don’t really like their job. ;)

Dive Deeper

There are more insights waiting for you!

Schedule a 15 minute consultation with one of our Store Enablement Experts to uncover deeper opportunities that impact your overall score.

Let's Chat!

Tech Score:
Legacy


Legacy


Lagging


Emerging


Following


Empowered


Best in Class

Chances are your store teams still using fax machines and phone trees to communicate with headquarters and with each other. Time to start thinking about an upgrade!

Dive Deeper

There are more insights waiting for you!

Schedule a 15 minute consultation with one of our Store Enablement Experts to uncover deeper opportunities that impact your overall score.

Let's Chat!

But wait, there’s more! Check out your unique Store Enablement Maturity Matrix below.

Your overall score is based on a combination of factors that influence the effectiveness of people, process, and technology. We created this six-step Store Enablement Maturity Model based on insights from our own retail customers, data gathered from our State of Store Comms report, as well as the combined store communication and retail leadership experience of our own employees.

Legacy
Lagging
Emerging
Following
Empowered
Best in Class

Overall People Score

Right communications to the right people

% of Readership

Frontline employees alignment to company’s priorities

Feedback and Insights Collection

Associates’ daily guidance and level of supervision

% of Execution

Autonomy

Overall Process Score

Communications Modus Operandi

Metrics & Insights

Overall Technology Score

Scalable Solution

Access to information and key documents

Adoption

% of adoption

There's a lot here to unpack - and we can help!

Schedule a 1-1 consultation with a Zipline Store Enablement Expert. In less than 30 minutes you’ll learn tactics that will help you make the most of the team and resources you have today.

Let's Chat!

Related Resources