Legacy
Lagging
Emerging
Following
Empowered
Best in Class
Most (if not all) of your communications flow through a central team (or person), and you’re using more than one solution to get information to your stores. You might even gather some field feedback on a regular basis! But your multiple platforms aren’t really connected, and teams are still struggling to find what they need quickly.
Legacy
Lagging
Emerging
Following
Empowered
Best in Class
Your store teams are moderately engaged and will regularly read HQ’s messages in order to properly do their jobs. But there’s a lack of two-way communication, and no way to reliably reach all the way down to your frontline, hourly workers.
Dive Deeper
Schedule a 15 minute consultation with one of our Store Enablement Experts to uncover deeper opportunities that impact your overall score.
Let's Chat!Legacy
Lagging
Emerging
Following
Empowered
Best in Class
You have a solid communication process in place. You’re great at ensuring only relevant information reaches your stores, and you’re even beginning to look at metrics to improve your strategy over time.
Dive Deeper
Schedule a 15 minute consultation with one of our Store Enablement Experts to uncover deeper opportunities that impact your overall score.
Let's Chat!Legacy
Lagging
Emerging
Following
Empowered
Best in Class
Technology is certainly at the core of your approach to frontline engagement - and that’s a good thing. But there is such a thing as too much of a good thing. It’s probably time to look at consolidating solutions.
Dive Deeper
Schedule a 15 minute consultation with one of our Store Enablement Experts to uncover deeper opportunities that impact your overall score.
Let's Chat!But wait, there’s more! Check out your unique Store Enablement Maturity Matrix below.
Your overall score is based on a combination of factors that influence the effectiveness of people, process, and technology. We created this six-step Store Enablement Maturity Model based on insights from our own retail customers, data gathered from our State of Store Comms report, as well as the combined store communication and retail leadership experience of our own employees.
Overall People Score
Right communications to the right people
% of Readership
Frontline employees alignment to company’s priorities
Feedback and Insights Collection
Associates’ daily guidance and level of supervision
% of Execution
Autonomy
Overall Process Score
Communications Modus Operandi
Metrics & Insights
Overall Technology Score
Scalable Solution
Access to information and key documents
Adoption
% of adoption
Schedule a 1-1 consultation with a Zipline Store Enablement Expert. In less than 30 minutes you’ll learn tactics that will help you make the most of the team and resources you have today.
Let's Chat!