Here's your overall score!

You’re well on your way!

Level 3: Emerging


Legacy


Lagging


Emerging


Following


Empowered


Best in Class

Most (if not all) of your communications flow through a central team (or person), and you’re using more than one solution to get information to your stores. You might even gather some field feedback on a regular basis! But your multiple platforms aren’t really connected, and teams are still struggling to find what they need quickly.

Let’s break it down:

People Score:
Emerging


Legacy


Lagging


Emerging


Following


Empowered


Best in Class

Your store teams are moderately engaged and will regularly read HQ’s messages in order to properly do their jobs. But there’s a lack of two-way communication, and no way to reliably reach all the way down to your frontline, hourly workers.

Dive Deeper

There are more insights waiting for you!

Schedule a 15 minute consultation with one of our Store Enablement Experts to uncover deeper opportunities that impact your overall score.

Let's Chat!

Process Score:
Emerging


Legacy


Lagging


Emerging


Following


Empowered


Best in Class

You have a solid communication process in place. You’re great at ensuring only relevant information reaches your stores, and you’re even beginning to look at metrics to improve your strategy over time.

Dive Deeper

There are more insights waiting for you!

Schedule a 15 minute consultation with one of our Store Enablement Experts to uncover deeper opportunities that impact your overall score.

Let's Chat!

Tech Score:
Emerging


Legacy


Lagging


Emerging


Following


Empowered


Best in Class

Technology is certainly at the core of your approach to frontline engagement - and that’s a good thing. But there is such a thing as too much of a good thing. It’s probably time to look at consolidating solutions.

Dive Deeper

There are more insights waiting for you!

Schedule a 15 minute consultation with one of our Store Enablement Experts to uncover deeper opportunities that impact your overall score.

Let's Chat!

But wait, there’s more! Check out your unique Store Enablement Maturity Matrix below.

Your overall score is based on a combination of factors that influence the effectiveness of people, process, and technology. We created this six-step Store Enablement Maturity Model based on insights from our own retail customers, data gathered from our State of Store Comms report, as well as the combined store communication and retail leadership experience of our own employees.

Legacy
Lagging
Emerging
Following
Empowered
Best in Class

Overall People Score

Right communications to the right people

% of Readership

Frontline employees alignment to company’s priorities

Feedback and Insights Collection

Associates’ daily guidance and level of supervision

% of Execution

Autonomy

Overall Process Score

Communications Modus Operandi

Metrics & Insights

Overall Technology Score

Scalable Solution

Access to information and key documents

Adoption

% of adoption

There's a lot here to unpack - and we can help!

Schedule a 1-1 consultation with a Zipline Store Enablement Expert. In less than 30 minutes you’ll learn tactics that will help you make the most of the team and resources you have today.

Let's Chat!

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