Here's your overall score!

There’s nowhere to go but up!

Level 1: Legacy


Legacy


Lagging


Emerging


Following


Empowered


Best in Class

Store communication is important to you (you’re taking this assessment, after all!) but currently your company’s information cascade looks like a game of telephone. Headquarters has virtually no means of communicating in real-time down to store teams, standard operating procedures are tribal knowledge, and training is done by word of mouth.

Let’s break it down:

People Score:
Legacy


Legacy


Lagging


Emerging


Following


Empowered


Best in Class

Without access to a centralized communication resource, your store employees are left in the dark. They’re unsure of company priorities and don’t understand how they can contribute to your overall brand goals.

Dive Deeper

There are more insights waiting for you!

Schedule a 15 minute consultation with one of our Store Enablement Experts to uncover deeper opportunities that impact your overall score.

Let's Chat!

Process Score:
Legacy


Legacy


Lagging


Emerging


Following


Empowered


Best in Class

Process? What process? Different departments have different ways of getting information out to your stores, which means your set-up is ripe for standardization. (Don’t worry - we can help with that!)

Dive Deeper

There are more insights waiting for you!

Schedule a 15 minute consultation with one of our Store Enablement Experts to uncover deeper opportunities that impact your overall score.

Let's Chat!

Tech Score:
Legacy


Legacy


Lagging


Emerging


Following


Empowered


Best in Class

Chances are your store teams still using fax machines and phone trees to communicate with headquarters and with each other. Time to start thinking about an upgrade!

Dive Deeper

There are more insights waiting for you!

Schedule a 15 minute consultation with one of our Store Enablement Experts to uncover deeper opportunities that impact your overall score.

Let's Chat!

But wait, there’s more! Check out your unique Store Enablement Maturity Matrix below.

Your overall score is based on a combination of factors that influence the effectiveness of people, process, and technology. We created this six-step Store Enablement Maturity Model based on insights from our own retail customers, data gathered from our State of Store Comms report, as well as the combined store communication and retail leadership experience of our own employees.

Legacy
Lagging
Emerging
Following
Empowered
Best in Class

Overall People Score

Right communications to the right people

% of Readership

Frontline employees alignment to company’s priorities

Feedback and Insights Collection

Associates’ daily guidance and level of supervision

% of Execution

Autonomy

Overall Process Score

Communications Modus Operandi

Metrics & Insights

Overall Technology Score

Scalable Solution

Access to information and key documents

Adoption

% of adoption

There's a lot here to unpack - and we can help!

Schedule a 1-1 consultation with a Zipline Store Enablement Expert. In less than 30 minutes you’ll learn tactics that will help you make the most of the team and resources you have today.

Let's Chat!

Related Resources