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Grocery store workers are no longer viewed as simply staff members who fill shelves and operate cash registers. Thanks to the pandemic, grocery workers have taken on a new importance: essential workers, who are often also called on to learn new omnichannel skills. The result of this shift has been the formation of the next generation of the grocery workforce: a community of essential employees who, when they are given the right communication tools, feel happier, more loyal and more prepared to tackle every aspect of their jobs.
Read the white paper to learn: