Zipline is the all-in-one field operations platform that powers the world’s largest and most innovative brands.While other employee experience platforms simply aggregate data from disparate sources, Zipline organizes information and surfaces it based on an individual user’s role, location, and current performance. As a result, employees have a better understanding of their brand’s top priorities, know what’s most time-sensitive, and gain the knowledge they need to become more effective brand ambassadors.
Zipline takes the barrage of messages and tasks that retail workers are bombarded with and makes them succinct, digestible and actionable. The right people get the right information at the right time.
“If our field leaders and store teams are spending time reading communications that don’t pertain to them, they’re wasting their time and they’re not on the floor assisting our customers. Zipline helps us get the right communication to the right person quickly so they can get back to focusing on our customers.”
Jessica Siwy, Sr. Manager of Store Operations & Customer Service, BevMo!
We analyzed NAPCO’s Health and Safety data across 100 omni-channel retailers and found the Zipline customers dramatically outperform non-customers.
Anyone with a distributed workforce knows how difficult it is to put store associates at the center of your brand strategy. As BevMo! grew, the retailer identified a disconnect between HQ and the stores. HQ was communicating, but stores weren’t executing.
But everything changed with Zipline.