"...when you have
a system that's as
brutal to use as
Reflexis, that's a problem.
People don't use it.
They don't read
the communication. Not
only is it ineffective,
but it's also
detrimental to your ability
to get things done.
It creates noise and
the technology that you've
purchased to try and
reduce noise ends up
making more, which is
exactly the opposite
effect that you want."
Jeremy Baker,
Co-Founder and CTO, Zipline
Zipline takes the barrage of messages and tasks that retail workers are bombarded with and makes them succinct, digestible and actionable. The right people get the right information at the right time.
"We chose Zipline
because of their
ability to ensure
our store teams
have access to the
resources necessary to
deliver outstanding
customer service."
Brian Wehrle,
Director of Store Experience, RiteAid
We analyzed NAPCO's Health and Safety data across 100 omni-channel retailers and found the Zipline customers dramatically outperform non-customers.
Friendliness
Safety
Signage
Traffic
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Unaffiliated
Retail Execution | June 24, 2020
If you have ever wondered how the best retailers in the world ensure that 100% of their fleet see and act on every HQ directive, you can stop wondering. It just doesn’t happen. The truth is that average store execution hovers at less than 30% and even the best retailers who focus on communication with the fleet don’t break 90%.
Read moreRetail Execution | March 17, 2021
Retail Execution | January 14, 2021