Zipline is the all-in-one field operations platform that powers the world’s largest and most innovative brands. By giving employees the information they need to execute to brand standards, Zipline streamlines a frontline employee’s daily work and brings them closer to their company’s vision, driving efficiency and execution across all locations.
Our greatest reward is how much our customers love using Zipline. Our last NPS survey revealed an NPS score of 78 on a scale of -100 to 100. That’s unheard of in SaaS.
Zipline takes the barrage of messages and tasks that retail workers are bombarded with and makes them succinct, digestible and actionable. The right people get the right information at the right time.
“From the HQ publisher’s perspective, they love the ability to target specific messages down to the store leader level, which ensures we only reach who we need to and reduce the noise.”
Brandon Panepinto, Director, Product Management, Gap, Inc.
“I cannot put into words how much the store teams and our Store Ops team LOVES Zipline.”
Kristy Ribble, Director, Store Operations, Torrid
“We love Zipline in my store.”
Krista Andraska, Store Manager, TOMS
“I don’t know about y’all, but I love getting to a world where it just works, and it just makes sense when you’re using it, just like many other applications that we use in our daily lives.”
Brandon Panepinto, Director, Product Management, Gap, Inc.
“We are so appreciative of everything you have done for us and we look forward to building a terrific relationship and partnership with you all in the future. Our partners, senior leaders and field teams LOVE what they are seeing. Thank you for developing a great product that is clearly designed by retailers for retailers (and keeping the fun in it too)!”
Corey Bouyea, Sr. Manager Store Operations. L.L. Bean
“We chose Zipline because of their ability to ensure our store teams have access to the resources necessary to deliver outstanding customer service.”
Brian Wehrle, Director of Store Experience, RiteAid
Retail Execution | March 17, 2021
Retail Execution | January 14, 2021
Retail Execution | June 24, 2020
