Zipline is the all-in-one field operations platform that powers the world’s largest and most innovative brands. By giving employees the information they need to execute to brand standards, Zipline streamlines a frontline employee’s daily work and brings them closer to their company’s vision, driving efficiency and execution across all locations.
Zipline takes the barrage of messages and tasks that retail workers are bombarded with and makes them succinct, digestible and actionable. The right people get the right information at the right time.
“I would have had [Zipline] year one … We are such a better company because of how we communicate today.”
Randy Edeker CEO & President, Hy-Vee
“We chose Zipline because of their ability to ensure our store teams have access to the resources necessary to deliver outstanding
customer service.”
Brian Wehrle,
Director of Store Experience, RiteAid
78
NPS Score (versus 41 for most SaaS Companies)
97.7%
Customer Happiness Rating
5/5
Implementation Happiness Rating
90
Seconds: Average Support Response Time
4.8/5
Overall Customer Happiness Rating
June 21, 2022
May 20, 2022
February 1, 2022
November 2, 2021
September 24, 2021
May 19, 2021
May 10, 2021
April 30, 2021