Zipline is the all-in-one field operations platform that powers the world’s largest and most innovative brands. By giving employees the information they need to execute to brand standards, Zipline streamlines a frontline employee’s daily work and brings them closer to their company’s vision, driving efficiency and execution across all locations.
Zipline takes the barrage of messages and tasks that retail workers are bombarded with and makes them succinct, digestible and actionable. The right people get the right information at the right time.
“We chose Zipline
because of their
ability to ensure
our store teams
have access to the
resources necessary to
deliver outstanding
customer service.”
Brian Wehrle,
Director of Store Experience, RiteAid
“I would have had [Zipline] year one … We are such a better company because of how we communicate today.”
Randy Edeker CEO & President, Hy-Vee
“7-Eleven quickly implemented Zipline to publish information to its new employees, noting the ease of the publishing, store team love and high level of readership, making the decision to officially partner to better align its corporate-owned store teams to drive better customer engagement with Zipline easy.”
“When we met the Zipline team, it was clear that we found a partner that was going to be invested in our success.”
John Bishop, Group Vice President of Operations, The Fresh Market.
Press Post
In partnership with Zipline, the new platform will help coordinate field operations and deliver safer and more convenient retail for its more that 3 million daily customers.
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June 21, 2022
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November 2, 2021
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April 30, 2021
78
NPS Score (versus 41 for most SaaS Companies)
97.7%
Customer Happiness Rating
5/5
Implementation Happiness Rating
90
Seconds: Average Support Response Time
4.8/5
Overall Customer Happiness Rating
If you have any additional questions, please reach out to Vanessa Blackburn, Vice President Retail Strategy at [email protected]
