After a year when the retail industry made major adjustments, it’s up to the stores to ensure convenient, frictionless, and safe shopping experiences. That’s why it’s more crucial than ever for retailers to reinvent physical stores for the future as part of a true omnichannel strategy.

Fill out the form to read the Zipline Retail Recovery Guide to access best practices for essential and non-essential retailers to optimize the in-store experience in a post-pandemic environment.

Prepare your stores for the rush of pent-up in-store shopping demand by: 

• Winning the hard-earned trust of customers
• Ensuring the safety and convenience of shoppers
• Empowering store associates to support the needs of consumers
• Optimizing services that are here to stay (BOPIS, contactless payment, curbside pickup, etc.)
• Leveraging excellent store communication to develop and support store teams
• Aligning messaging across the entire organization

Plus, learn how L.L. Bean’s ability to communicate, educate its store teams, and track what’s actually been done in stores, has improved tenfold, ensuring record-high compliance for the retailer. 

It’s time for retailers to plan for recovery. Here’s how you can start.