2022 Retail Technology Report

An Analysis of Trends, Buying Behaviors, and Future Opportunities

Download now!

NAPCO’s 2022 Retail Technology Report provides valuable insights into the technology landscape within the retail industry. The data, collected from more than 100 retail executives, serves as a road map for retailers and brands, identifying the technologies their competitors are currently investing in as well as what they’re targeting for future spend.

Retail is in the midst of a technological arms race. Don’t get left behind.

A new report conducted by NAPCO in partnership with Zipline surveyed over 100 retail executives to get a better understanding of their current usage of technology, future technology needs and wants, and their processes within their organizations for technology purchases.

Download the report for:

  • An analysis of retailers’ current usage of technology and their spending on said technology.
  • A forecast of upcoming changes to retailers’ technology budgets (e.g., where spending is being increased, decreased)
  • A list of technologies that will have the biggest impact on the industry in the coming year
  • A look at retailers’ top current technology challenges, and potential solutions to those challenges
  • Insights into the technology buying process within retail organizations.