Where retail communications meet operationsOne employee communication system for all retail teams
Every store, every role, every message, every task. Zipline keeps the day on track with a single, easily accessible place where retail communications and operations come together.
Made by retail, for retailClear retail communications, confident retail operations
Zipline was created by retail veterans who know clear communication supports every part of store success. We made it easy for the right people to get the right information at the exact right time—no matter how complex the organization.
- Swap “telephone game” communications for one portal and source of truth
- Target messages and tasks by store and individual
- Be sure of what’s read, what isn’t, and by whom
- Instantly provide and ensure each employee is working with the most accurate information
Feel secure knowing everything that counts is accounted for
With retail communications, task management, and documentation in one place, everything store teams need is at their fingertips. Messages are sent directly to the right people. Tasks are clearly assigned and tracked. Personalized dashboards surface daily priorities. And store leaders can view and follow up on whatever they need to in real time.
It’s why so many customers say “their Zipline” is the first thing they check before starting their day.
The most comprehensive employee communication system
Functionally and contextually. Zipline is the only platform that brings communications and tasks into a single view, infusing a broader understanding of team goals.
Add in group chats and surveys for real-time collaboration and feedback, documentation with lightning-fast search, and the ability to send media-rich messages to any number of staff. It’s the employee communications system that works as hard as retail teams do.
Crystal-clear direction through targeted communications
Think of Zipline as your employee communications nervous system. Everything is connected, with information and actions sent to the exact right place through targeted signals.
That means frontline employees get what they need in their personalized dashboard—no irrelevant messages distracting them or time wasted searching for context. And HQ and store leaders can communicate, precisely and directly, what needs to be done.
Built-in accountability for confidence at every level
Zipline makes accountability an organic part of communication and task management, with readership reporting, task tracking, and the option to send photos and updates straight from the floor. So you can nail execution the moment it’s happening.
Executives, leaders, and managers can be confident information is received and store quality is up to standard. While frontline workers feel more empowered and build confidence in their role.
When communication is easy, everyone’s on board
A one-stop shop for retail teams So much more than a messaging platform
Retailers who use Zipline report triple the average execution rate—a whopping 90% vs 29%—because we understand the reality of retail operations. Communication underpins every single thing that needs to get done. So why would messaging, task management, and supporting tools be in multiple disconnected channels?
Zipline approaches communications and operations holistically, bringing messaging, execution, and dozens of retail’s most-used integrations together in one platform. Over 125 of the world’s top brands are seeing faster and more accurate execution because of Zipline.
A peek at how Zipline powers retail team communication
Every part of our employee communication system is built to give retail teams clarity and context to do their best work.
Messages and tasks, aligned
In Zipline, messages and tasks coexist, creating a true one-stop shop for need-to-know information.
Daily store leader updates
Thanks to Zipline's Day Sheet, store managers get a holistic view of what needs to get done each day.
Group forums and 1-to-1 chat
Say goodbye to unsanctioned WhatsApp groups. Zipline makes staying in sync with other stores, districts, and HQ teams easy.
Intuitive readership reporting
Quickly understand who's reading what, so you can adjust your communication strategy accordingly.
Zipline customer story
“We can get communication to everybody, faster.
Now that Guides are in Zipline, we don’t have to worry about how long that verbal cascade will take.”
—Manager of Store Operations, L.L.Bean
Streamlined retail management Just one part of a comprehensive retail communication platform
Reliable communications are the foundation for strong teams and store success. Zipline supports every aspect with a complete retail communications and operations superapp.
Task Management
Ensure frontline teams can easily understand, prioritize, and complete their daily tasks and management can measure, assess, and improve retail operations.
Store Audits
Streamline store visits and standardize retail execution in a way that’s easy for everybody, from the frontline to the C-suite.
Learning Center
Seamlessly integrate courses, certifications, and more, all within a single platform designed to help leading retail brands achieve operational excellence.
AI-Powered Knowledge Base
Give frontline employees easy access to handbooks, SOPs, planograms, product information, and more—all in the palm of their hand.
Reporting and Analytics
Get real-time insight into your teams’ progress on key tasks and initiatives, so you can take action before missteps impact the bottom line.
Customer success stories
Real retailers, real results
See how Zipline’s employee communication system can work for you
Let’s talk about your needs and our solutions. Book a quick demo and chat with our team.