Zipline is the all-in-one field operations platform that powers the world’s largest and most innovative brands. By giving employees the information they need to execute to brand standards, Zipline streamlines a frontline employee’s daily work and brings them closer to their company’s vision, driving efficiency and execution across all locations.
Zipline takes the barrage of messages and tasks that retail workers are bombarded with and makes them succinct, digestible and actionable. The right people get the right information at the right time.
Our greatest reward is how much our customers love using Zipline. Our last NPS survey revealed an NPS score of 78 on a scale of -100 to 100. That’s unheard of in SaaS.
“We chose Zipline because of their ability to ensure our store teams have access to the resources necessary to deliver outstanding customer service.”
Brian Wehrle, Director of Store Experience, Rite Aid
“When we met the Zipline team, it was clear that we found a partner that was going to be invested in our success.”
John Bishop, Group Vice President of Operations, The Fresh Market.
Case Study
With strong omnichannel capabilities centered around a successful store organization, the company looked to strengthen communications with its American Eagle and Aerie stores, seeking a platform that could empower the organization and provide a seamless solution to fit its needs. Read this story to learn how Zipline helped the AEO store communication team and why field teams are now able to communicate more efficiently and with greater productivity.
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June 21, 2022
May 19, 2021
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