Zipline is the all-in-one field operations platform that powers the world’s largest and most innovative brands. By giving employees the information they need to execute to brand standards, Zipline streamlines a frontline employee’s daily work and brings them closer to their company’s vision, driving efficiency and execution across all locations.
Zipline takes the barrage of messages and tasks that retail workers are bombarded with and makes them succinct, digestible and actionable. The right people get the right information at the right time.
Our greatest reward is how much our customers love using Zipline. Our last NPS survey revealed an NPS score of 78 on a scale of -100 to 100. That’s unheard of in SaaS.
“With Zipline, we have this new tool to paint a picture of what success looks like so everyone understands their role in making the company successful. It also works the other way. Stores now have this powerful feedback solution to share what is happening in stores. It’s clear this solution was developed by someone very intimately involved in retail. It just works for us.”
Kacie Ulsh, Director of Field Experience, maurices
With strong omnichannel capabilities centered around a successful store organization, the company looked to strengthen communications with its American Eagle and Aerie stores, seeking a platform that could empower the organization and provide a seamless solution to fit its needs. Read this story to learn how Zipline helped the AEO store communication team and why field teams are now able to communicate more efficiently and with greater productivity.Read more
Retail Execution | May 19, 2021