See How We Stack Up

Features Zipline

Store Enablement Platform

Store Operations

Workforce Orchestration

Digital Workplace
Microsoft Teams

Chat & Meeting Platform

Task Management
User Friendly
An intuitive, user-friendly interface. Zipline’s desktop & mobile apps are easy for anyone in your organization to use – no training necessary. Oh, and your employees don’t need a company email address to access Zipline!
Easy Implementation
Getting Zipline up and running in your organization takes weeks, not months (or years!). Only Zipline has a 5 out of 5 happiness rating from our brands we surveyed post-implementation.
Day Sheet
With the Day Sheet, your store leader gets a summary of all of the day’s tasks that need to be completed. It’s like a daily checklist for all of the stores’ tasks and workload + extra features like customizable store-specific to-dos and a notes section.
Combined Task Management & Communications
We believe communication is the backbone of execution. We believe that when employees understand what they need to do and why it matters, they can truly prioritize their work… (and get a break from drinking from the firehose.)
Mobile Solution
Zipline works on any mobile device (as well as 10-year-old back office PCs). The experience and functionality is exactly the same no matter how you access it. We’ve also created a super user-friendly interface for your frontline workers, too.
Drag & Drop Publishing
Sick of copy/pasting until your eyes bleed? Communicators at HQ can engage and educate field teams with easy-to-insert gifs, images, and videos, and multiple attachments – ultimately publishing better messages, faster.
Instant Roll- Up Reporting Capabilities
With easy-to-use reporting, retailers can get a holistic view of how the entire fleet is performing and allow HQ to drill down into specific teams, compare performances from different time periods, or quickly view real-time readership and execution rates.
Resource Library
Zipline’s Resource Library makes it easy for associates to find exactly what they need, when they need it. Its a brand-able home for a store team’s live-long documents (like policy and procedure, best practices, performance review criteria, onboarding, marketing standards, training videos, etc). Target materials by role, store type, or region so everyone sees only what’s relevant to them. Plus, we built a search feature that ACTUALLY works.
Zipline’s Groups is a chat module that’s built for dialogue, discussion, and debate and helps close the feedback loop between HQ and stores. We built Groups to be simple, intuitive, and flexible so our customers can bring that capability into their enterprise and give teams what they want, but still maintain control.
Out of the Box Integrations
We play well with others. If you’re already using something that works for you – that’s great. We will integrate.
Designed for Retail, by Retail
Work with someone who gets you. We know retail firsthand, so we built our process to suit your business.
Insane Customer Love
Our greatest reward is how much our customers love using Zipline. Our last NPS survey revealed an NPS score of 78 on a scale of -100 to 100. That’s unheard of in SaaS!
Named Account Manager Plus Real-Time, In-App Support For All Users
Zipline’s pink bubble support is legendary. Our average support response time is just 90 seconds.
Ability to Target Every User in your Retail Hierarchy
With deep retail experience, Zipline understands how retail brands organize their fleets. We ensure that the right information is seen and actioned by the right people, every time.

Zipline is how best-in-class brands bring corporate strategies to life in stores. A unified platform for operational excellence, Zipline brings together frontline communications, task management, resources, insights, and more, allowing everyone to feel connected to the brand and inspired by their work. Over 75 of the world’s leading brands like Gap Inc., Sephora, and AEO rely on Zipline to achieve next-day store execution rates of over 90% across their fleet. Plus, we have an NPS score of 76 and the highest adoption rates in the industry. Zipline isn’t just store operations’ most loved product; it’s also the favorite of store teams.

See how Zipline can retool your retail.