| Features | Zipline Frontline Employee Engagement |
Zebra REFLEXIS Store Operations |
Workjam Workforce Orchestration |
Yoobic Digital Workplace |
Microsoft Teams Chat & Meeting Platform |
OPTERUS Task Management |
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| User Friendly An intuitive, user-friendly interface. Zipline’s desktop & mobile apps are easy for anyone in your organization to use – no training necessary. Oh, and your employees don’t need a company email address to access Zipline! |
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| Easy Implementation Getting Zipline up and running in your organization takes weeks, not months (or years!). Only Zipline has a 5 out of 5 happiness rating from our brands we surveyed post-implementation. |
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| Day Sheet With the Day Sheet, your store leader gets a summary of all of the day’s tasks that need to be completed. It’s like a daily checklist for all of the stores’ tasks and workload + extra features like customizable store-specific to-dos and a notes section. |
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| Combined Task Management & Communications We believe communication is the backbone of execution. We believe that when employees understand what they need to do and why it matters, they can truly prioritize their work… (and get a break from drinking from the firehose.) |
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| Mobile Solution Zipline works on any mobile device (as well as 10-year-old back office PCs). The experience and functionality is exactly the same no matter how you access it. We’ve also created a super user-friendly interface for your frontline workers, too. |
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| Drag & Drop Publishing Sick of copy/pasting until your eyes bleed? Communicators at HQ can engage and educate field teams with easy-to-insert gifs, images, and videos, and multiple attachments – ultimately publishing better messages, faster. |
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| Instant Roll- Up Reporting Capabilities With easy-to-use reporting, retailers can get a holistic view of how the entire fleet is performing and allow HQ to drill down into specific teams, compare performances from different time periods, or quickly view real-time readership and execution rates. |
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| Resource Library Zipline’s Resource Library makes it easy for associates to find exactly what they need, when they need it. Its a brand-able home for a store team’s live-long documents (like policy and procedure, best practices, performance review criteria, onboarding, marketing standards, training videos, etc). Target materials by role, store type, or region so everyone sees only what’s relevant to them. Plus, we built a search feature that ACTUALLY works. |
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| Groups Zipline’s Groups is a chat module that’s built for dialogue, discussion, and debate and helps close the feedback loop between HQ and stores. We built Groups to be simple, intuitive, and flexible so our customers can bring that capability into their enterprise and give teams what they want, but still maintain control. |
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| Out of the Box Integrations We play well with others. If you’re already using something that works for you – that’s great. We will integrate. |
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| Designed for Retail, by Retail Work with someone who gets you. We know retail firsthand, so we built our process to suit your business. |
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| Insane Customer Love Our greatest reward is how much our customers love using Zipline. Our last NPS survey revealed an NPS score of 71 on a scale of -100 to 100. That’s unheard of in SaaS! |
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| Named Account Manager Plus Real-Time, In-App Support For All Users Zipline’s pink bubble support is legendary. Our average support response time is just 90 seconds. |
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| Ability to Target Every User in your Retail Hierarchy With deep retail experience, Zipline understands how retail brands organize their fleets. We ensure that the right information is seen and actioned by the right people, every time. |
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Zipline is the leading provider of execution solutions for brands with field locations. Proven to drive better business agility and employee engagement, brands that use Zipline experience a 130% increase in sales execution and millions of dollars in labor savings annually. The company has a Net Promoter Score of 71, and CB Insights ranked Zipline as one of the 100 most promising B2B retail tech companies in the world. Zipline is Great Place to Work-certified for its employee engagement, culture, and healthy work-life balance, and was named to the Inc. 5000 list of fastest-growing private companies. Today more than 70 brands like Rite Aid, Sephora, Gap Inc. and AEO Inc. depend on Zipline to align and empower their field teams worldwide.
