Enable your field teams with Zipline

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Activity Tentative Timeline/Dates Time Needed In Person / Remote
Demo for Matt and Troy Before March 4th 90 mins – to your team Remote
Onsite Visit – Discovery Before March 25th 2-4 hours in store visit walk around to gain better understanding on how you currently operate etc In person
Technical Overview (with senior Engineer) Discussion around technical scope and security. Before April 8th 60 mins – IT teams from both Coborns/ Zipline Remote
Deep Dive Custom Demo for larger organization (if needed) Before April 15th 90 mins – (onsite visit prior to this will help to gain further discovery) Remote/ In person
Build Business Case Before May 1st We can work with you to help you build your internal business case for you to present
Issue Contract Before May 20th Remote
Implementation Overview (Meet head of client success) Before June 1st 60 Mins Remote
Receive Contract Red Lines from Coborns Before June 1st Remote
Contract Signed Before June 30th Remote
90 day Pilot Start-up July 2022 Remote

Zipline is the all-in-one field operations platform that powers the world’s largest and most innovative brands. By giving employees the information they need to execute to brand standards, Zipline streamlines a frontline employee’s daily work and brings them closer to their company’s vision, driving efficiency and execution across all locations.

Zipline Dashboard

Prioritize Projects

Drive Execution

Enable Communications

Every frontline deserves a Zipline

Zipline takes the barrage of messages and tasks that retail workers are bombarded with and makes them succinct, digestible and actionable. The right people get the right information at the right time.

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Zipline’s NPS:

Our greatest reward is how much our customers love using Zipline. Our last NPS survey revealed an NPS score of 71 on a scale of -100 to 100. That’s unheard of in SaaS.

“Thanks to Zipline, I know our associates feel taken care of. We use the platform to help them do their jobs better and alert them when there’s an important update, product recall or task. But we also use it to let them know how things are going, how we’re keeping them safe and how we’re providing them with new benefits or special discounts during the pandemic. So it’s tactical, but also emotional. It’s another way that we show them we care.”

Jessica Ringena, SVP Finance and Business Strategy, Hy-Vee

Hear our story from Zipline’s CEO Melissa Wong

Case Study

How Hy-Vee uses Zipline to engage employees and deliver personalized communication to the field

In March 2020, the Hy-Vee team made the decision to partner with Zipline. Days later, non-essential retail businesses began closing due to Covid-19 and essential businesses were flooded with customers looking to stock up on supplies.

Read more

Zipline by
the numbers

78

NPS Score (versus 41 for most SaaS Companies)

97.7%

Customer Happiness Rating

5/5

Implementation Happiness Rating

90

Seconds: Average Support Response Time

4.8/5

Overall Customer Happiness Rating

News Just For You

Learn how Zipline can Empower your Field